Riley picks up what you miss — evenings, weekends, mid-job — takes the booking and emails you the lead before the caller tries the next name on their list. She works turn by turn from live speech-to-text, so no audio file of your customer is ever created. Not stored safely. Not created.
Calling the number above rings the live receptionist, not a recording. No form, no card, and nobody calls you back — hang up whenever you like. Starting the trial is the separate step, and it does ask for a card: we verify it and do not charge it.
Every answering service creates a record of some kind. The question is which records, and who then has to hold them. This is the one line where we are not a little better — we are a different answer.
| What exists afterwards | A recording-based service | Riley |
|---|---|---|
| Audio of your caller | Recorded and stored on their servers | Never created |
| What your caller said | Transcribed and retained | In memory for the call, then gone |
| What you keep | The lead, plus the recording | The lead, the callback number and the clock |
| If you are subpoenaed | There is a file to produce | There is nothing to produce |
| All-party-consent states | Your disclosure duty to manage | No recording, so nothing to disclose |
Where that comparison comes from. Checked 6 August 2026: the best-known competitor in this category, Rosie, lists “Call summaries, transcripts & recordings” on its pricing page among the features included in every plan. That is a reasonable product decision and plenty of buyers want it. It is simply the opposite of ours. Its published prices the same day were $49, $149 and $299 for the same 250, 1,000 and 2,000-minute tiers we sell at $39, $129 and $249 — and it includes things we do not, which the list further down names. Vendors change their terms — read theirs before you switch, and hold us to the same standard.
This matters most if you are a therapy practice, a law firm, a dental or medical office, or anyone in an all-party-consent state — the recording is not a feature you have to use, it is an asset you have to govern. Two exceptions, both stated plainly. If you need call recordings for compliance or QA, we are the wrong product and we would rather tell you now than take the money. And we do not sign a BAA and are not a HIPAA business associate — not creating a recording is not the same thing as HIPAA coverage, and the lead we email you still carries your caller’s name, number and reason for calling. If what you owe your patients is a signed BAA, buy from a vendor that offers one; several do.
Automatic, the moment you start. No call, nothing to wait on us for.
One tap on your phone. You keep your number and hand it out exactly as you do today. Your line rings you first — it only rolls to Riley when you don’t answer.
Name, number, what they wanted and how long the call ran. Calls you would have lost to voicemail turn up as leads instead.
The second column is the one worth reading. Anything a competitor lists that is missing from ours, we have left out on purpose or we do not have yet — and we are not going to imply otherwise.
The price is on this page because you should not have to hand a stranger your phone number to find out what something costs. Every tier is the same receptionist; the only difference is talk minutes.
250 talk minutes — about 80 calls. A solo owner or a small practice.
1,000 talk minutes — about 330 calls. A busy shop whose phone rings all day.
2,000 talk minutes — about 660 calls. Multi-crew or multi-location.
14-day free trial. $0 due today. Cancel any time, no contract. Starting the trial asks for a payment card and verifies it without charging it — a $0 authorization, nothing captured. Cancel before day 14 and it is never charged at all. Minutes past your allowance are 25¢ each, metered and shown on your setup page, and they are never charged to your card automatically — we come to you about them first. If your usage says a different tier would cost you less, we will tell you rather than letting the overage run. You also pay a small carrier cost of roughly $3–30/mo for your own phone line, billed to you by your carrier — we do not mark it up.
You get the person who built it — not a ticket queue.
CYZOR Creations is Chris, working out of Big Bear City, California. He wrote the code your calls run on, and he is who replies when you write in. There is no offshore call centre, no tier-one script, no ticket queue to climb.
We do not sell you an uptime guarantee, because we could not honour one. This runs on one server operated by one person, and it has had outages. You should weigh that. Two things follow from it and both are in your favour: your number never moves to us, so one forwarding code puts you back exactly where you started at any moment — and if we have an outage long enough to matter, you hear about it from us by email rather than from a customer. Everyone in this category runs on somebody’s servers; the difference is whether they tell you.
Your leads are already yours. Every lead Riley catches is emailed to you as the call ends, so the history lives in your inbox and not only in our database. Ask at any point — including on your way out — and we send your full lead record as a CSV within two business days.
If we ever wind this down, you get 30 days’ notice by email and are not billed again. Enough time to switch the forwarding off and move on, rather than finding out on the day it stops.
14 days free, $0 today, and your setup link is in your inbox about two minutes after you start. If it is not for you, cancel from the same page — no call, no retention offer.
Prefer to poke at it before you decide? Call the number and try talking her into a specific appointment slot — “just put me down for 2:30 Tuesday.” She will not take it. That is the failure everyone fears from an AI phone line, and it is the one thing you can personally test before paying us a cent.