Refund Policy

Last updated: June 24, 2026

Digital products

Because digital products are delivered instantly, we offer refunds within 14 days of purchase if the product is defective, not as described, or simply didn't work for you. Refunds are issued to your original payment method via our partner Helcim.

Monthly services and free trials

Our monthly services — the AI Receptionist, the Reviews autopilot, and bundles of them — start with a 14-day free trial. A card is required to start the trial so the service can continue without interruption, but nothing is charged during the trial: cancel before day 14 and you are never billed at all.

After the trial the plan bills monthly. Cancel any time by emailing cyzorcreations@gmail.com — no minimum term, no cancellation fee, and no retention call. Cancelling stops the next charge and you keep the service to the end of the period you have already paid for. Because a phone service is delivered continuously rather than as a one-time download, we do not refund a period already used; if something went wrong on our side during a period you paid for, email us and we will make it right.

Talk minutes past your monthly allowance are never charged to your card automatically. We contact you about them and settle them with you.

Free products

Our web apps, extensions, and many tools are free — no purchase, nothing to refund.

How to request

Email cyzorcreations@gmail.com with your order confirmation/receipt and a sentence on the issue. We respond within 2 business days.