# Team Wiki & SOP Notion Template

## 1️⃣ Home Dashboard
A central hub that gives quick access to every part of the wiki and SOP system.

| Card | Description | Link |
|------|-------------|------|
| 📚 Company Handbook | Core policies, values, and culture | `[[Company Handbook]]` |
| 🗂️ SOP Library | All Standard Operating Procedures | `[[SOP Library]]` |
| 👥 Teams & Members | Org chart and contact info | `[[Teams & Members]]` |
| 📊 Metrics Dashboard | Key performance indicators | `[[Metrics Dashboard]]` |
| 🛠️ Tools & Resources | Shared tools, templates, and assets | `[[Tools & Resources]]` |

> 💡 Tip: Pin this page to the sidebar for instant access by every team member.

---

## 2️⃣ Company Handbook
A static page (or simple database) that houses high‑level policies, mission, and values.

### Sections
- **Mission & Vision**
- **Core Values**
- **Code of Conduct**
- **Remote Work Policy**
- **Benefits Overview**

> 💡 Tip: Use toggle blocks for each policy so readers can expand only what they need.

---

## 3️⃣ Teams & Members (Database)
A relational database that tracks every team, its lead, and members. This database powers roll‑ups in SOPs and the Metrics Dashboard.

| Team | Lead | Members (Roll‑up) | Slack Channel | Primary Goal |
|------|------|-------------------|---------------|--------------|
| Product | Alice Chen (PM) | 12 | #team‑product | Launch MVP v2 |
| Marketing | Ben Ortiz (CMO) | 8 | #team‑marketing | Grow MQLs 30% |
| Engineering | Carla Ruiz (CTO) | 15 | #team‑engineering | Reduce bug‑escape rate |
| Customer Success | Dan Lee (Head of CS) | 6 | #team‑cs | Achieve NPS 75 |
| Design | Eva Patel (Design Lead) | 4 | #team‑design | Refresh UI kit |

> 💡 Tip: Add a **Relation** to the SOP Library so each SOP can show its owning team automatically.

---

## 4️⃣ SOP Library (Database)
The core of the template – a database of all Standard Operating Procedures, linked to Teams, Owners, and related Docs.

| SOP Title | Team | Owner | Status | Last Updated | Frequency | Link |
|----------|------|-------|--------|--------------|-----------|------|
| Onboarding New Hire | HR | Maya Singh | ✅ Published | 2024‑05‑12 | As needed | `[[SOP – New Hire Onboarding]]` |
| Content Publishing Workflow | Marketing | Ben Ortiz | ✏️ Draft | 2024‑04‑28 | Weekly | `[[SOP – Content Publishing]]` |
| Incident Response | Engineering | Carla Ruiz | ✅ Published | 2024‑03‑15 | As needed | `[[SOP – Incident Response]]` |
| Customer Feedback Loop | Customer Success | Dan Lee | ✅ Published | 2024‑05‑01 | Monthly | `[[SOP – Feedback Loop]]` |
| Design System Update | Design | Eva Patel | ⏳ Review | 2024‑04‑20 | Quarterly | `[[SOP – Design System Update]]` |

### SOP Page Layout (template)
1. **Purpose** – one‑sentence goal.  
2. **Scope** – who/what it applies to.  
3. **Prerequisites** – required tools, access, or prior steps.  
4. **Step‑by‑Step Procedure** – numbered list, each step with a checkbox.  
5. **Roles & Responsibilities** – table linking to Teams & Members.  
6. **Metrics / Success Criteria** – KPIs to monitor.  
7. **Version History** – roll‑up from the SOP Library.

> 💡 Tip: Enable **Page Templates** for SOPs so anyone can create a new SOP with the exact same structure in seconds.

---

## 5️⃣ Tools & Resources
A curated list of shared assets, templates, and external tools.

| Resource | Type | Owner | Access Link | Notes |
|----------|------|-------|-------------|-------|
| Brand Guidelines PDF | Document | Eva Patel | `https://drive.google.com/...` | Updated Q2 2024 |
| Marketing Calendar Template | Notion Template | Ben Ortiz | `[[Marketing Calendar]]` | Syncs with Google Calendar |
| API Documentation (Postman) | External Site | Carla Ruiz | `https://api.company.com/docs` | Requires VPN |
| Employee Handbook (PDF) | Document | Maya Singh | `https://drive.google.com/...` | Legal review pending |
| Design System Figma File | Figma | Eva Patel | `https://figma.com/...` | Component library |

> 💡 Tip: Tag each resource with a **Status** property (e.g., “Current”, “Deprecated”) to keep the list clean.

---

## 6️⃣ Metrics Dashboard (Linked Views)
A collection of filtered views that surface the most important KPIs for leadership.

- **Team SOP Coverage** – Bar chart showing % of SOPs per team (Published vs Draft).  
- **Onboarding Completion Rate** – Line chart of new‑hire onboarding tasks completed within 1 week.  
- **Incident Frequency** – Table grouped by month, filtered to “Open” incidents.  
- **Content Output** – Calendar view of scheduled vs published pieces.

> 💡 Tip: Use **Roll‑up** fields from the SOP Library to automatically calculate “SOPs pending review” per team.

---

## 7️⃣ Change Log & Governance
A simple table that records major wiki updates, who approved them, and when.

| Date | Change | Author | Approver | Impact |
|------|--------|--------|----------|--------|
| 2024‑05‑12 | Added “Remote Work Policy” section | Maya Singh | Alice Chen | Company‑wide |
| 2024‑04‑28 | Revised “Content Publishing Workflow” | Ben Ortiz | Alice Chen | Marketing |
| 2024‑04‑15 | Created SOP template page | Carla Ruiz | Alice Chen | All teams |

> 💡 Tip: Schedule a quarterly “Wiki Review” meeting and link the agenda here to keep the knowledge base fresh.

---

## How to import into Notion
1. **Create a new page** in your workspace where you want the template.  
2. Click the three‑dot menu → **“Import”** → select **“Markdown & CSV”**.  
3. Upload this `.md` file. Notion will create the hierarchy of headings as sub‑pages.  
4. For each table marked as a **database** (e.g., *Teams & Members*, *SOP Library*, *Tools & Resources*):  
   a. Click the table → **“Turn into database”** → choose **Table – Full page** or **Table – Inline** as appropriate.  
   b. Add the following property types to match the column headers:  
      - *Select* for Status, Frequency, Type, etc.  
      - *Person* for Owner/Lead.  
      - *Date* for Last Updated/Date.  
      - *URL* for Access Link.  
      - *Relation* to link SOPs with Teams, and to link SOPs with the Change Log if desired.  
5. Set up **Views** (Board, Calendar, Gallery) for each database according to the “Metrics Dashboard” section.  
6. Duplicate the **SOP Page Template** (found in the SOP Library) and set it as the default new‑page template for that database.  
7. Invite team members, assign appropriate **Sharing** permissions (e.g., read‑only for the Handbook, edit for SOP owners).  

Your Team Wiki & SOP system is now live—ready for teams to document, execute, and continuously improve their processes. Enjoy!